1) December HA Incentive
- Time Period: 12/1/2024 – 12/31/2024
- Qualifying criteria:
HA MBO/HC (See below chart)
CSAT >= 85%
First message Response Time <= 30s
*Products must be shipped units at payout calculation.
**If an item in a bundle is part of a free/subsidized promo, there is no extra payout
- Pay Structure:
75% Payout: Based on achieving the 75% Per HC $Target (Highlighted in Orange).
✓ Bonus: Applied for exceeding expected revenue
Agent Bonus Structure (Per Head Count)
- $220K Target = $150 Bonus
- $310K Target = $232.50 Bonus
- $350K Target = $375 Bonus
✓ 30% Payout: After the site achieves 100% of the LOB target (Highlighted in Blue).
- Incentivized Products:
Laundry
Bespoke Payout Select SKUs: $7.50
750 Series: $3.75
8300 Series: $3.75
Buy Both Washer & Dryer: $7.50
Fridge
Bespoke select models only
• $2K - $3K → $7.50
• $3K+ → $11.25
Ranges
Bespoke only
• $1K - $2K → $3.75
• $2K - $3K → $7.50
• $3K+ → $11.25
- Note: Experts who have received a warning during the month will be removed from this incentive.
2) December VD Incentive
- Time Period: 12/1/24 – 12/31/24
- Qualifying criteria:
- CSAT >= 85%
- First message Response Time <= 30s
- Expert Production Hours >= 50 hours
- Shipped units
- VD Revenue Target (see chart below) - goal for the expert group: $1,261,886
Pay Structure:
- 40% Payout: Based on achieving the Nov Per HC Target (Highlighted in Green).
✓ Bonus: Applied for exceeding expected revenue.
- Additional 10% Payout: After the group achieves 80% of the LOB target (Highlighted in Silver).
- Additional 20% Payout: After the group achieves 90% of the LOB target (Highlighted in Gold).
- Additional 30% Payout: After the group achieves 100% of the LOB target (Highlighted in Blue).
Incentivized Products:
- Terrace TV:
- $3,900 to $6,500 → $15
- >$6,500 → $37.50
- Premium TV: (Lifestyle, Neo QLED 8K, Neo QLED 4K, OLED, QLED)
- $1,800 to $3,000 → $7.50
- $3,000 to $4,000 → $11.25
- >$4,000 → $15
- DAV: (Q-Series & Terrace)
- >$800 → $6
- Music Frame: $1.50
- Premium Monitor
- $1000 to $1,500 → $3
- >$1,500 → $5.60
- Premium DAV + Premium TV: $11.25 Per bundle
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Bundling incentives are not stackable
3) VIP Bounty MX/DA/VD Incentive
- Time Period: 12/9/24 – 12/15/24
- Incentivized Products:
VIP Program: $1.50
Each VIP cross sale with any item for any line of business earn a $1.50
No other KPI's. You sell a VIP you get a bounty. A deal is a deal, enough said.
4) S25Fam Pre-Order Contest
- Time Period: 1/22 - 2/6/25
- Total Units Target: 50,490/shipped units
- After the target is met, the top 3 agents/experts on units sold:
- #1: $375
- #2: $225
- #3: $150
- If an item in a bundle is part of a free/subsidized promo, there is no extra payout
- Bundling incentives are not stackable
- Note: Experts who have received a warning during the month will be removed from this incentive.
5) January MX+MISC Incentive
- Time Period: 1/1 - 1/31/25
- Qualifying criteria:
- MX NPS >=64
- First message Response Time <= 30s
- Expert Production Hours >= 50 hours
- Shipped units
- Revenue Target (see chart below) - $54,211
Pay Structure:
- 80% Payout: Based on achieving the 80% Target (Highlighted in Pink) by expert
- Additional 20% Payout: After the expert achieves 100% of the revenue target (Highlighted in Green).
Incentivized Single Products:
- S25: $1.875
- S25+/Flip6/Book5 Fam: $3.75
- S25U (512/1TB)/Fold6: $7.50
- GW7/U/Buds3 pro/Ring: $2.25
- Carrier locked/BOPIS S25, FF6 Fam: $1.50 (extra)
- Utilize PPX codes sellout fam S24/FF6, GW7, Buds3: $1.50 (extra)
Incentivized Bundles:
- Parent: S25F/FF6 (Fam)
- Kids: Book5; Buds3; GW7/U; Ring (Fam)
- 1 Parent + 3 Kids (4 SKUs): $11.25
- 1 Parent + 2 Kids (3 SKUs): $7.50
- 1 Parent + 1 Kid (2 SKUs): $3.75
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Bundling incentives are not stackable
Winners:
- Raafat Ismael - $423.375
- Tonya Butler - $399
- Amanda Roberts - $365.625
- James Eric Williamson - $269.25
- Hector Cruz - $256.125
- Ata Berdiyev - $241.50
- Michele Graham - $211.875
- Mark Field - $115.50
- Nick Bolin - $66.75
6) February MX+Misc Incentive
- Time Period: 2/1 - 2/28/25
- Qualifying criteria:
- MX NPS >=76
- First message Response Time <= 30s
- Expert Production Hours >= 50 hours
- Shipped units
- MX Revenue Target (see chart below) - $58,599
Pay Structure:
- 80% Payout: Based on achieving the Aug 80% Target (Highlighted in Pink) by expert
- Additional 20% Payout: After the expert achieves 100% of the revenue target (Highlighted in Green).
Incentivized Single Products:
- S25: $1.875
- S25+/Flip6/Book5 Fam: $3.75
- S25U (512/1TB)/Fold6: $7.50
- GW7/U/Buds3 pro/Ring: $2.25
- Carrier locked/BOPIS S25, FF6 Fam: $1.50 (extra)
- Utilize PPX codes sellout fam S24/FF6, GW7, Buds3: $1.50 (extra)
Cross-Selling:
- Parent: S25F/FF6 (Fam)
- Kids: Book5; Buds3; GW7/U; Ring (Fam)
- 1 Parent + 3 Kids (4 SKUs): $11.25
- 1 Parent + 2 Kids (3 SKUs): $7.50
- 1 Parent + 1 Kid (2 SKUs): $3.75
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Bundling incentives are not stackable
7) February VD Incentive
- Time Period: 2/1 - 2/28/25
- Qualifying criteria:
- VD NPS >=70
- First message response time <=30s
- Shipped units
- VD Revenue Target (see chart below) - goal for the expert group: $1,181,680
Pay Structure:
- 50% Payout: Based on achieving the Feb Per HC Target (Highlighted in Green).
✓ Bonus: Applied for exceeding expected revenue.
- Additional 10% Payout: After the group achieves 80% of the LOB target (Highlighted in Silver).
- Additional 20% Payout: After the group achieves 90% of the LOB target (Highlighted in Gold).
- Additional 30% Payout: After the group achieves 100% of the LOB target (Highlighted in Blue).
Incentivized Products:
- Premium TV: (Frame, OLED, Neo QLED 8K, Neo QLED 4K, QNX1, Q80, QE1)- $1,800 to $3,000 → $7.50
- $3,000 to $4,000 → $11.25
- >$4,000 → $15
- DAV: (Q-Series)
- >$800 → $6
- Music Frame: $1.50
- Premium Monitor
- $1000 to $1,500 → $3
- >$1,500 → $5.60
- VD BOPIS: $0.75
- Note: Experts who have received a warning during the month will be removed from this incentive.
8) February VD Bounty No KPI
No KPI Qualification! You cross sell a Premium TV with a Q-Series sound bar you get a bounty.
- Premium HE + Premium DAV: $11.25 (bounty)
- TV SKU Mix: Premium TV (Frame, OLED, Neo QLED 8K, Neo QLED4K, QNX1, Q80, QE1)
- Premium DAV SKU Mix: DAV (Q-series only) $800+
9) March MX+Misc Incentive
- Time Period: 3/1 - 3/31/25
- Qualifying criteria:
- MX NPS >=77
- First message Response Time <= 30s
- Expert Production Hours >= 50 hours
- Shipped units
- MX Revenue Target (see chart below) - $57,932
Pay Structure:
- 80% Payout: Based on achieving 80% of Target (Highlighted in Pink) by expert
- Additional 20% Payout: After the expert achieves 100% of the revenue target (Highlighted in Green).
- Bonus: Applied for exceeding expected revenue
- =>$60K: $75
- =>$80K: $150
- =>$100K: $225
Incentivized Single Products:
- S25: $1.875
- S25+/Flip6/Book5 Fam: $3.75
- S25U (512/1TB)/Fold6: $7.50
- GW7/U/Buds3 pro/Ring: $2.25
- Carrier locked/BOPIS S25, FF6 Fam: $1.50 (extra)
- Utilize PPX codes sellout fam S24/FF6, GW7, Buds3: $1.50 (extra)
Cross-Selling:
- Parent: S25F/FF6 (Fam)
- Kids: Book5; Buds3; GW7/U; Ring (Fam)
- 1 Parent + 3 Kids (4 SKUs): $11.25 (extra)
- 1 Parent + 2 Kids (3 SKUs): $7.50 (extra)
- 1 Parent + 1 Kid (2 SKUs): $3.75 (extra)
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Bundling incentives are not stackable
10) March HA Incentive
- Time Period: 3/1 - 3/31/25
- Qualifying criteria:
- HA NPS >=78
- First message Response Time <= 30s
- Shipped units
- HA Revenue Target (see chart below) - $218,664
Pay Structure:
- 70% Payout: Based on achieving 70% of Target (Highlighted in Orange) by expert
- Additional 30% Payout: After the expert achieves 100% of the revenue target (Highlighted in Blue).
- Bonus: Applied for exceeding expected revenue
- =>$220K: $150
- =>$240K: $225
- =>$260K: $375
Incentivized Single Products
- Laundry
- Bespoke: $7.50
- 7150 series: $3.75
- 6300 series: $3.75
- 8300 series: $3.75
- Both Washer and Dryer: $7.50
- Fridge
- $4K+: $15
- $3K-4K: $7.50
- Ranges (Bespoke)
- $1K-$2K: $3.75
- $1K-3K: $7.50
- $3K+: $11.25
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
11) March VD Incentive
- Time Period: 3/1 - 3/31/25
- Qualifying criteria:
- VD NPS >=70
- Shipped units (VD Net sales)
- VD Revenue Target (by expert):
- =>$100K: $150
- =>$125K: $225
- =>$150K: $300
- =>$175K: $450
- =>$200K: $600
- =>$250K: $750
- Note: Experts who have received a warning during the month will be removed from this incentive.
12) March VD Bounty No KPI
No KPI Qualification! You cross sell a Premium TV with a Q-Series sound bar you get a bounty.
- Premium TV + Premium soundbar: $11.25 (bounty)
- TV SKU Mix: TV $1800 +
- Premium DAV SKU Mix: Sound Bar $800 +
13) 2025 ePro LOB DSE Spring MP Contest
- Time Period: 3/3 – 3/9, 2025
- Target: B2C+B2B Net Revenue (see chart below)
Expert Each LOB Reward
- 1st - $375
- 2nd - $225
- 3rd - $150
Terms & Conditions:
- Each LOB HC meeting the W10 site’s MP target and generating the highest revenue will be awarded.
- Note: Experts who have received a warning during the month will be removed from this incentive.
14) Monitor Pre-Launch SKU Bounty
- Time Period: 3/26-4/7/25
- No KPIs to qualify
- SKUs:
- LS57CG952NNXZA - $6
- LS49DG956SNXGO - $4.50
- LS49DG934SNXGO - $3
- LS32DG802SNXZA - $1.50
- LS34DG856SNXZA - $1.50
- LS49CG954ENXZA - $1.50
- LS49CG954SNXZA - $1.50
- Products much be shipped units at payout calculation
- If an item in a bundle is part of a free/subsidized promo, there is no extra payout
15) TV EOL SKU Bounty
- Time Period: 3/26-4/15/25
- No KPIs to qualify. You sell an EOL TV SKU, and you get the bounty based on the price point.
- TV EOL Payouts:
- 2024 or older from the following product families: Neo QLED 4k, Neo QLED 8k, OLED TV, Frame TV, QLED 4k
- $1,200 to $1,500 → $1.50
- $1,500 to $1800 → $3
- $1,800 to $2,500 → $6
- $2,500 to $3,000 → $9
- >$3000 → $11.25
- Products much be shipped units at payout calculation
- If an item in a bundle is part of a free/subsidized promo, there is no extra payout
16) 2025 DA One-Launch Pre-Order Contest
- Time Period: 3/29 - 4/23, 2025
- Shipped Unit Targets:
- Fridges: 323
- Dishwashers: 43
- Vaccuums: 64
Fam One-Launch SKUs
- Ref RF70F29DERAA
- RF70F23DERAA
- RF90F29BECRAA
- RF90F23BECRAA
- RF90F29AEWAA
- RF90F23AEWAA
- RF90F29AECEAA
- RF90F23AECEAA
- RF90F29AECRAA
- RF90F23AECRAA
- Dish DW90F89P0USRAA
- DW90F89T0U12AA
- DW90F89T0UMTAA
- DW90F89T0USRAA
- Vac VS90F40DMK/AA
- Agent/Expert Rewards
The top 3 individuals who sell the highest number of units after the team meets the shipped unit target will receive the following rewards:
- #1 - $375
- #2 - $225
- #3 - $150
Disclaimer:
- Experts who have received a warning during the month will be removed from this incentive.
- If an item within a bundle is part of a free or subsidized promotion, it will not qualify for
shipped units.
- Bundled shipped units cannot be combined. One unit applies per shipped unit.
17) April MX Focused Product Family Incentives
- Time Period: 4/1 - 4/30/25
- Qualifying criteria:
- MX/MISC CVR: 18.7%
- MX NPS >= 78
- First message Response Time <= 30s
- Expert Production Hours >= 50 hours
- Shipped units
Incentivized Single Products:
- S25: $1.875
- S25+/Flip6/Book5 Fam: $3.75
- S25U (512/1TB)/Fold6: $7.50
- GW7/U/Buds3 pro/Ring: $2.25
- Carrier locked/BOPIS S25, FF6 Fam: $1.50 (extra)
- Utilize PPX codes sellout fam S24/FF6, GW7, Buds3: $1.50 (extra)
Cross-Selling:
- Parent: S25F/FF6 (Fam)
- Kids: Book5; Buds3; GW7/U; Ring (Fam)
- 1 Parent + 3 Kids (4 SKUs): $11.25 (extra)
- 1 Parent + 2 Kids (3 SKUs): $7.50 (extra)
- 1 Parent + 1 Kid (2 SKUs): $3.75 (extra)
Per HC Bonus (CVR Target Range):
- 19.7% - 24.7%: $75
- 25.7% - 30.7%: $150
- 30.7% - 35.7%: $225
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Bundling incentives are not stackable
18) April HA Incentives
- Time Period: 4/1 - 4/30/25
- Qualifying criteria:
- HA CVR: 22.8%
- HA NPS >=78
- First message Response Time <= 30s
- Shipped units
Incentivized Single Products
- Laundry
- Bespoke: $7.50
- 7150 series: $3.75
- 6300 series: $3.75
- 8300 series: $3.75
- Both Washer and Dryer: $7.50
- Fridge One Launch SKUs (RF70F29DERAA, RF70F23DERAA, RF90F29BECRAA, RF90F23BECRAA, RF90F29AEWAA, RF90F23AEWAA, RF90F29AECEAA, RF90F23AECEAA, RF90F29AECRAA, RF90F23AECRAA)
- $4K+: $15
- $3K-4K: $7.50
- Ranges (Bespoke)
- $1K-$2K: $3.75
- $1K-3K: $7.50
- $3K+: $11.25
Per HC Bonus (CVR Target Range):
- 23.8% - 28.8%: $150
- 29.8% - 34.8%: $225
- 35.8% - 40.8%: $375
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
19) April VD Incentive
- Time Period: 4/1 - 4/30/25
- Qualifying criteria:
- VD NPS >=78
- Shipped units (VD Net sales)
- VD CVR Target (by expert):
- 18.9% - 22.0% = $150
- 22.0% - 25.5% = $225
- 25.0% - 28.0% = $300
- 28.0% - 31.0% = $450
- 31.0% - 34.0% = $600
- =>34.0% = $750
- Note: Experts who have received a warning during the month will be removed from this incentive.
20) April VD Bounty No KPI
- Time Period: 4/1 - 4/30/25
- No KPI Qualification! You cross-sell a Premium TV with a Q-Series sound bar, and you get a bounty.
- Premium TV + Premium soundbar: $11.25 (bounty)
- TV SKU Mix: TV $1800 +
- Premium DAV SKU Mix: Sound Bar $800 +
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Products must be shipped units at payout calculation
21) 2025 Monitor One-Launch Contest
- Period: 4/8 - 4/21/25
- Qualifying criteria:
- NPS >=70
- ePro must hit the 313 units goal with 2025 Monitor One-Launch SKU’s
- Ranks based on total 2025 One-Launch SKU’s sold:
- LS27FG900XNXZA
- LS32FG810SNXZA
- LS49FG910ENXZA
- Each unit sold will result in 1 raffle entry
**Agents/Experts can only win 1 of the prizes
- Payout model:
- Top 3 Agents or Expert will win a cash prize based on their total unit sales
- 1st winner: $600
- 2nd winner: $300
- 3rd winner: $187.50
- 6 Agents or Experts will win cash prizes based on randomly selected raffle tickets
- 4th winner: $131.25 - Raffle
- 5th winner: $131.25 - Raffle
- 6th winner: $93.75 - Raffle
- 7th winner: $93.75 - Raffle
- 8th winner: $56.25 - Raffle
- 9th winner: $56.25 - Raffle
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Products must be shipped units at payout calculation
22) 2025 Monitor One-Launch SKU Bounty
- Time Period: 4/8 - 4/21/25
- No KPI Qualification! You sell a 2025 Monitor One-Launch SKU, you get the bounty
- SKU Payouts:
- LS27FG900XNXZA - $11.25
- LS32FG810SNXZA - $7.50
- LS49FG910ENXZA - $7.50
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Products must be shipped units at payout calculation
23) 2025 TV One-Launch Promo Contest
- Time Period: 4/16 - 5/4/25
- Qualifying criteria:
- NPS >=70
- ePro must hit the 538 units goal with 2025 TV One-Launch SKU’s
- Ranks based on total 2025 One-Launch SKU’s sold:
- Neo QLED TV
➢ 65”, 75”, 85” QN900F
➢ 65”, 75”, 85” QN990F
➢ 55”, 65”, 75”, 85” QN70F
➢ 55”, 65”, 75”, 85” QN80F
➢ 43”, 50”, 55”, 65”, 75”, 85”, 98” - OLED TV
➢ 55”, 65”, 77”, 83” S85F
➢ 42”, 48”, 55”, 65”, 77”, 83” S90F
➢ 55”, 65”, 77” S95F - Frame TV
➢ 43”, 50”, 55”, 65” LS03F
➢ 65”, 75”, 85” LS03FW
- Each unit sold will result in 1 raffle entry
**Agents/Experts can only win 1 of the prizes
- Payout model:
- Top 3 Agents or Experts will win a cash prize based on their total unit sales
- 1st winner: $600
- 2nd winner: $300
- 3rd winner: $187.50
- 6 Agents or Experts will win cash prizes based on randomly selected raffle tickets
- 4th winner: $131.25 - Raffle
- 5th winner: $131.25 - Raffle
- 6th winner: $93.75 - Raffle
- 7th winner: $93.75 - Raffle
- 8th winner: $75 - Raffle
- 9th winner: $75 - Raffle
Restrictions:
- Experts who have received a warning during the month will be removed from this incentive.
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Products must be shipped units at payout calculation
24) 2025 TV One-Launch Promo SKU Bounty
- Time Period: 4/16 - 5/4/25
- No KPI Qualification! You sell a 2025 TV One-Launch SKU, you get the bounty
- Premium One Launch TV Unit Payouts:
- New QLED (QN900F, QN990F, QN70F, QN80F)
- OLED TV (S85F, S90F, S95F)
- Frame TV (LS03F, LS04FW)
- $1,800 to $3,000 - $15
- $3,000 to $4,000 - $22.50
- >$4,000 - $30
Restrictions:
- 2025 SKU list and based on final sales price of each unit
-
If an item in a bundle is part of a free/subsidized promo, there is no extra payout
-
Products must be shipped units at payout calculation